Customer Experience Representative (Inbound Calls Only)

Job Description

Foundever is currently seeking Customer Experience Representatives for inbound calls only at our Morristown, TN location. As a Customer Experience Representative, you will be the first point of contact for clients, delivering professional and high-quality customer service through voice, chat, and email communications. Join our award-winning culture and be part of a globally recognized leader in the customer experience industry.

Responsibilities

• Handle inbound service calls with excellence.
• Drive customer satisfaction through various communication channels.
• Navigate through multiple systems and tools efficiently.
• Participate in ongoing training and skill development.

Qualifications

• Must live within 50 miles of Morristown, TN.
• Strong communication skills and problem-solving abilities.
• Desire to advance career with a reliable company.
• Ability to work independently and collaboratively.
• Minimum of 18 years of age with a high school diploma or equivalent.
• Successful completion of a background check.

Benefits

Enjoy working on-site and contributing to the success of 750+ leading global brands. Receive paid training and benefits to prioritize your well-being and career growth while providing exceptional service to customers.