Customer Experience Specialist (Inbound Calls Only) Morristown, TN

  • Foundever
  • Rutledge, TN
  • time-alarm-solid 02-23-2024

Job Description

Company: Foundever
Location: Morristown, TN
Job Type: Full-time

Responsibilities

  • Handle inbound service calls and provide exceptional customer service.
  • Drive customer satisfaction through various communication channels.
  • Navigate through multiple systems and tools efficiently.
  • Participate in ongoing training and skill development programs.

Qualifications

  • Living within 50 miles of Morristown, TN is required.
  • Strong communication skills and ability to multitask.
  • Problem-solving skills with a positive attitude.
  • Desire for career advancement and ability to work independently or in a team.
  • Minimum 18 years of age with a high school diploma or equivalent.

Benefits

  • Professional growth opportunities within the company.
  • An award-winning work culture with a focus on employee well-being.
  • Paid training and benefits to support financial, physical, and mental well-being.