Customer Services Associate

Job Description

Foundever is seeking a dedicated Customer Services Associate to join our team. As a key player in providing exceptional customer experiences, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate through systems efficiently. This on-site position offers paid training, growth opportunities, and a supportive work environment where your contributions are valued.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication skills.
• Problem-solving abilities with a positive attitude.
• Desire to advance your career.
• Ability to work independently and in a team.

Benefits

• Join an award-winning culture with industry-leading experience.
• Paid training and benefits to support your well-being.
• Opportunity for professional growth and development.
• Be the first point of contact for clients and deliver exceptional service.