Customer Support Specialist (No Outbound Calls)

Job Description

Foundever is seeking a Customer Support Specialist (No Outbound Calls) to join our team. As a vital part of our customer service operations, you will handle inbound calls, drive customer satisfaction through various communication channels, and provide professional and high-quality service to clients. This on-site position requires strong communication skills, problem-solving abilities, and a dedication to advancing your career with a reliable company.

Responsibilities

• Handle inbound service calls
• Drive customer satisfaction through voice, chat, and/or email communications
• Navigate through multiple systems and tools
• Ongoing training and skill development

Qualifications

• Live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293
• Strong communication skills and problem-solving abilities
• Desire to advance career and work independently and with a team
• 18+ years of age with a high school diploma or GED equivalent

Benefits

You'll enjoy an award-winning culture, on-site work, compassion skills development, paid training, and benefits that prioritize your financial, physical, and mental well-being. Join us in providing the best customer experience for leading global brands.