Guest Service Agent

  • Hampton Inn Virginia Beach-Oceanfront North
  • Virginia Beach, VA
  • time-alarm-solid 03-11-2024

Job Description

We are looking for a motivated Guest Service Agent to join the Hampton Inn Virginia Beach-Oceanfront North team. As a Guest Service Agent, you will play a crucial role in ensuring our guests have a memorable and pleasant stay at our hotel. If you have a passion for hospitality and enjoy providing exceptional customer service, then we want to hear from you!

Responsibilities

  • Welcome guests in a friendly and professional manner.
  • Assist guests with check-in and check-out processes.
  • Respond to guest inquiries and provide information about hotel services and local attractions.
  • Handle guest requests and resolve any issues promptly.

Requirements

  • Previous experience in a customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Knowledge of hotel procedures and services is a plus.

Benefits

  • Competitive salary.
  • Opportunities for career growth and development.
  • Employee discounts on hotel stays.
  • Fun and inclusive work environment.