Pest Management Service Manager

Job Description

COLONY PEST MANAGEMENT, INC. is looking for a dedicated Pest Management Service Manager to lead our field service team. Join us in delivering exceptional customer service in pest control while maintaining high operational standards.

Key Responsibilities:

• Establish and monitor chemical distribution and usage by route.
• Anticipate and address problems promptly.
• Schedule, monitor, and ensure the quality of field work.
• Promote lead generation and sales within the team.
• Resolve quality control audit issues to customer satisfaction.
• Keep operations director informed of important customer-related issues.
• Ensure team compliance with training and certification requirements.
• Maintain documentation and monitor team professionalism.
• Oversee vehicle inspections and team training on new materials and methods.
• Review paperwork for accuracy and oversee callbacks and emergency visits.

Requirements:

• NYSDEC 7A, 7F, 7C certifications (required).
• Two-year college degree or higher preferred.
• Proficiency in PestPac software for scheduling and reporting.
• Five years of experience in pest control or similar service industry.
• Proven leadership and results-oriented approach.
• Excellent communication, problem-solving, and customer service skills.
• Willingness to work nights, weekends, and overtime.
• Valid driver's license and ability to travel as needed.
• Experience in business operations management and team supervision.

Compensation and Benefits:

• Starting salary $52k to $70k.
• Bonus opportunities and commission pay.
• 401(k) with company match, comprehensive insurance, and health savings account.
• Paid time off, professional development support, and employee discount.

COLONY PEST MANAGEMENT, INC. is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.