- Teleperformance USA
- Port Saint Lucie, FL
- 02-27-2024
Job Description
Your Responsibilities
- Handle and respond to customer inquiries professionally
- Provide excellent customer service through effective communication
- Work with confidential customer information
- Proactively aim to resolve issues on the first contact
- Engage with customers in a warm and empathetic manner
Requirements
- Minimum 6 months of customer service experience
- Must be at least 18 years old
- Typing speed of 25 words per minute
- High School Diploma or GED equivalent
- Comfortable with desktop computer systems
- Strong oral and written communication skills
- Preference for 6 months of Call Center experience
- Logical problem-solving abilities
- Flexible to work various shifts
- Familiarity with Windows operating systems
- Organizational and prioritization skills
Why Join Us?
- Paid Training
- Competitive Salary
- Full Benefits Package (Medical, Dental, Vision, 401k)
- Paid Time Off
- Employee wellness and engagement programs