- Teleperformance USA
- Port Saint Lucie, FL
- 02-26-2024
Job Description
Join Teleperformance USA as a Social Media Content Moderator at our Port Saint Lucie, Florida location. As a vital team member, you will be responsible for ensuring user-generated content aligns with community guidelines, upholding high standards for accuracy and quality.
Responsibilities
- Review and moderate user-generated content to ensure compliance with community guidelines.
- Participate in regular training to uphold correct policies.
- Classify and eliminate sensitive content following client parameters.
- Resolve complex content issues within specified turnaround times.
- Remain current on operational guidelines and policy updates.
Requirements
- Experience navigating internet websites and social media platforms.
- Strong attention to detail and emotional intelligence.
- Ability to handle potentially sensitive content with discretion.
- Flexibility to adapt to changing business needs and work different shifts.
- High school diploma or equivalent and over 18 years of age.
Benefits
- Paid training and competitive wages.
- Full benefits package including medical, dental, vision, 401k, and more.
- Employee wellness programs and paid time off.