Server - Full time and part time positions available

  • Silver Diner Development, LLC
  • Kingsville, MD
  • time-alarm-solid 03-06-2024

Job Description

The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders, and properly handling POS functions.

Responsibilities

  • Ensure each guest receives outstanding service including greeting every guest within 30 seconds of being seated.
  • Make sure every order is delivered 100% correct and suggestively sell to every guest.
  • Accurately ring drink & food orders into POS immediately and maintain knowledge of all food & beverage specs.
  • Work as part of a team, communicating clearly and constructively.

Brand Delivery

  • Be on time for work and maintain a positive, fun-oriented attitude.
  • Keep yourself, your uniform, and your station clean at all times.
  • Strictly follow uniform standards and ensure delivery of the Silver Diner Brand.

Cost Balancing

  • Properly account for all sales and handle cash accurately.
  • Ensure proper portioning of self-service items.

Performance Measures

  • Drive positive sales growth and maintain high guest satisfaction.
  • Develop strong relationships with guests to enhance their experience.

Requirements

  • Exceptional aptitude for Guest Service and excellent communication skills.
  • Contagiously friendly, outgoing, energetic, and organized.
  • Ability to think and act quickly while maintaining composure.
  • Capacity to meet schedule requirements and perform physical tasks as specified.

Physical Requirements

The work environment involves various physical demands and the ability to work in a fast-paced, high-energy setting with a focus on guest satisfaction.