MRO Sales and Customer Support Manager

Job Description

Middle River Aerostructure Systems is seeking a motivated MRO Sales and Customer Support Manager to join our team in Baltimore, MD. As a key player in our aviation-related contracts, you will be responsible for pre- and post-contractual administration, risk management, and customer service.

Responsibilities

• Lead sales campaigns for new contracts and proposals.
• Develop aviation network and find new customers.
• Manage profitability and customer satisfaction for assigned contracts.
• Provide program management and ensure timely issue resolution.
• Collaborate with internal teams and act as a liaison with customers.
• Contribute to sales and business plans, present to leadership, and lead negotiations with clients.

Requirements

Bachelor's degree with minimum 5 years of experience in Sales, Customer Contract, or Product Management. Aviation industry experience in MRO preferred.

Desired Characteristics

• Strong communication and leadership skills.
• Ability to analyze and resolve problems.
• Demonstrated project leadership and execution abilities.

Middle River Aerostructure Systems is an equal opportunity employer committed to Equal Opportunity Employment principles.